Privacy Policy

\Last Updated: March 06, 2026

Auden Lueur ("we", "our", or "us") operates the website audenlueur.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, as you browse the Site we collect information about:

Pages you view
Products you view
Websites or search terms that referred you to the Site
How you interact with the Site

This information is referred to as Device Information.

We collect Device Information using technologies including:

Cookies – small data files placed on your device.
Log files – track actions occurring on the Site.
Pixels and tags – used to understand how customers interact with the website.

These tools may include services such as Google Analytics and Meta (Facebook) Pixel.

Information You Provide to Us

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Email address
Phone number (for order and shipping purposes)
Payment information

Payments are securely processed through Shopify Payments, Shop Pay, or PayPal. Auden Lueur does not store full credit card numbers.

This information is referred to as Order Information.

Customer Accounts

If you create an account on the Site, we collect login credentials and maintain records of your order history to improve your shopping experience.

Marketing Communications

If you sign up for our newsletter or marketing communications, we may collect your email address to send you:

New product releases
Promotions
Brand updates
Exclusive offers

Marketing emails may be sent through platforms such as Klaviyo or Omnisend.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.

Product Reviews & User Content

If you submit a product review, photo, or other content through the Site or tag @audenlueur on social media, we may use that content for marketing, promotional, or brand purposes.

Review submissions may be managed through services such as Judge.me.

How We Use Your Information

We use the information we collect to:

Fulfill and manage orders
Process payments
Arrange shipping and delivery
Provide customer support
Communicate with customers
Screen orders for potential fraud
Improve our website and customer experience
Send marketing communications if you opt in

Sharing Your Personal Information

We share your information with trusted third parties that help us operate the Site and fulfill orders, including:

Shopify – ecommerce platform and checkout
Shopify Payments / Shop Pay / PayPal – payment processing
Klaviyo and Omnisend – email marketing services
Parcel and Shopify Shipping – shipping and logistics
Gorgias – customer support platform
Judge.me – product reviews
Google Analytics – website analytics
Meta Pixel – advertising and marketing analytics

These providers only receive the information necessary to perform their services.

We may also share information when required by law or to protect our rights.

Cookies

We use cookies and similar tracking technologies to improve website functionality, analyze traffic, and understand customer behavior.

Cookies may be used for:

remembering cart items
remembering customer preferences
analytics and site performance
marketing and advertising insights

You can manage or disable cookies through your browser settings.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your data is used

To exercise any of these rights, please contact us at:

support@audenlueur.com

We will respond to verified requests within the timeframe required by applicable law.

Auden Lueur does not sell personal information to third parties.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

Age Requirements

By using this Site, you represent that you are at least 18 years old or have permission from a parent or guardian to use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with an updated revision date.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Auden Lueur
Los Angeles, California, United States
support@audenlueur.com